Outsourcing and quality concerns

As an information professional I was interested to hear the results of the report*  covering a Survey on Outsourcing which documents the perceptions, needs and concerns of information professionals regarding outsourcing of information services. This survey concentrated on information professionals,…

In praise of public Libraries

Just a very brief advertisement! While doing desk research on existing ‘best practice’ and quality initiatives for micro-entrepreneurs and SMEs, I came across some articles which, judging by the titles, sounded very relevant. These were not available from our local…